Usage-Based Pricing — Pay Only for What You Send

Score operates as an email infrastructure layer, sitting above your SMTP providers rather than replacing them. This means you bring your own sending infrastructure — whether that's SendGrid, Amazon SES, Mailgun, or any combination — and Score handles the orchestration, analytics, and campaign management. You get full control over your deliverability stack without being locked into a single vendor.

Absolutely. Our migration team handles the entire transition process, including data transfer, template recreation, and SMTP configuration. Most migrations are completed within 48-72 hours with zero disruption to your sending schedule. We support imports from all major platforms.

Simple and usage-based: you pay a flat $15/month base fee that includes 10,000 emails. Anything above that is billed at $0.30 per 1,000 emails — no tiered penalties, no overage traps. Contacts, lists, segments, users, journeys, and every feature are unlimited. Your SMTP/SES provider charges (AWS SES, SendGrid, Mailgun, etc.) are billed directly by your provider, never by us.

Nothing blocks. We never stop your campaigns mid-send for going over quota. Every extra 1,000 emails simply adds $0.30 to your next invoice. You can set a soft spending cap inside the dashboard if you want a guardrail against runaway sends from misconfigured journeys.

Most teams are sending their first campaign within 24 hours of signup. Connect your SMTP, import your contacts, and you're ready to go. Premium and Enterprise plans include dedicated onboarding sessions to ensure your team is fully ramped up on every feature.

Yes. Every Pay As You Go signup gets a 14-day free trial with full access to the platform — no credit card required up front. If you need a longer evaluation window for enterprise use cases, contact our sales team for a custom trial arrangement.

Absolutely. There are no annual commitments on Pay As You Go — cancel anytime from the billing dashboard and you won't be charged again. We'll finalize the current month's usage and close out the subscription. Your data stays accessible for 90 days in case you change your mind.

Every Pay As You Go subscription includes email support with response times under 4 hours during business hours. Enterprise customers receive a dedicated account manager with 24/7 phone support, priority queue access, and quarterly business reviews.